Hallo, hola & hello 👋
I'm Susana, Experience Researcher and Service Designer with a business background.
With my unique blend of academic, professional, and personal experiences, I'm able to offer comprehensive and actionable insights. By using my analytical skills and empathetic nature, I turn research findings into a strong foundation for creating (digital) solutions that genuinely cater to the needs of users. I get a thrill out of turning complex ideas and concepts into simple, user-friendly, and delightful experiences.
Generative interviews & Usability tests — FC Barcelona and Oysho
Facilitator · Note-taker · Insights analysis · Presentation
Mobile app design — Recast
UX Strategy · User Flows · Wireframes · IxD
Websites redesign — Volkswagen
Research · Data Analysis · Information Architecture · Content Strategy
Designing an eating experience without a kitchen — inspiro
Design Thinking · Research · Interviews · Concept · Video
My journey: From law to design
Contest · Global Design Master · UX/UI Bootcamp